The short answer is yes — with a couple of conditions.
In One Line
Your Secure Start refund is credited as withdrawable cash, not as bonus credit. Once it has landed in your account balance, you can withdraw it the same way you would any other funds.
How It Works
- Your eligible first trade closes at a loss.
- The refund equal to that loss (up to the program cap) is credited to your account balance — usually within 1 business day.
- Once it appears, it behaves like any other balance: you can trade with it or withdraw it.
What You Need Before Withdrawing
- Verified account — KYC fully completed.
- No open positions using the margin the refund would otherwise cover. If a new trade is open, only your free margin can be withdrawn.
- Standard same-method policy — withdrawals must go back to the source you used to deposit, up to the deposited amount. Profits above that can usually go by bank wire.
When Is It Not Immediately Withdrawable?
- If your verification is still pending, the refund is credited but withdrawal is blocked until KYC clears.
- If you have already opened new positions, the refund will be reflected in your equity but the withdrawable amount is only the free margin.
- If a compliance review is open on the account (e.g. unusual funding pattern), the withdrawal will be paused like any other request until the review closes.
How to Withdraw
Follow the normal process — see How to make a withdrawal. Choose the same payment method you used for your deposit. The refund is treated as part of your account balance, not as a separate bucket.
Trading Volume Requirements
Secure Start does not require a minimum trading volume before you can withdraw the refund. The eligibility is decided at the moment your first trade closes — see Secure Start Terms: Timeline (7 Days) and Eligibility.