Platforms and technical support

Platforms

• How to Claim Your Refund After a First-Trade Loss
• Changing Leverage: Updating your buying power.
• Connecting to WebTrader/MT5: How to log in and trade.

Technical support

• I Can't Log In — What Should I Do?
• How to Place a Trade on MT5
• Why Was My Trade Closed Automatically? (Margin Call & Stop-Out)
• What to Do If the Trading Platform Is Down?
• Two-Factor Authentication (2FA): Securing your Rise account.
• Resetting Your Password: Recovering access to the Client Portal.