One of the most common questions from new traders is: "Why did my trade close on its own at a loss when I didn't set a Stop Loss?"
The answer is almost always an automatic trade closure.
How It Works
An automatic trade closure is a safety mechanism built into the trading platform. It occurs when your real-time value and available funds for trading can no longer cover the reserved amount required for your open trades.
In this scenario, the system steps in to protect your account from falling into a negative balance. It will automatically begin closing your open trades at the current market price—starting with the trade losing the most money—until your account has enough funds to cover the reserved amount needed.
How to Avoid an Automatic Trade Closure:
To protect your trades from being automatically closed, you must actively manage your risk:
Use a Stop Loss: Always set a "Stop Loss" order to automatically close a bad trade before it impacts your funds.
Deposit Additional Funds: Adding more money to your trading account increases your account's real-time value and available funds meant for trading, giving your trades more room to breathe.
Monitor Withdrawals: Avoid requesting a withdrawal if your open trades already reserve a significant portion of your funds, as this reduces your available funds for trading and could trigger an automatic trade closure.
Reduce Trade Size: Do not use all your available funds for trading at once. Leave a healthy buffer to absorb normal market volatility.
If you believe a trade was closed in error, please contact our support team at support@traderise.com with your account number and the specific trade ticket number so we can investigate the execution log.